100% Risk-Free Guarantee

Redeeem is an online gift card marketplace that lets you buy discounted Amazon Gift Card codes you can use right away. We offer a 100% Guarantee on every gift card you purchase from Redeeem. If you encounter a card with a balance discrepancy within 10 minutes of your purchase, contact us immediately for a replacement gift card or refund.

Why do gift cards go bad?

The two most common reasons gift cards lose their balance is the code was entered incorrectly into our system or there was a mixup by one of our sellers. In either case, we will offer a replacement or refund if notified within 10 minutes.

How does Redeeem prevent fraud?

We employ the industry’s best anti-fraud procedures to do whatever we can to protect our customers and our marketplace. Of course, we can’t share all the details of our fraud prevention systems, but they always include vetting anyone who sells us gift cards, verifying purchase receipts, verifying card balances and detecting purchase patterns using fraud detection software. We simply ask our customers to help us improve our feedback process and reduce fraud by redeeming your codes immediately after purchase.

Abuse of Redeeem Guarantee

Redeeem has a zero tolerance policy for fraudulent activities. We reserve the right to suspend or cancel any account who we believe, in our sole discretion, abuses or attempts to abuse the Redeeem Guarantee. We will report any such abuse to the appropriate legal authorities and you will be banned from future purchases.

Can I receive a partial refund?

Unfortunately, no. We are unable to process partial refunds. Please contact us if you were to ever get a card that redeems at a different value than what you were expecting. 

How do I request a refund?

If you have any questions or concerns, we are available 24/7 via email or live chat on our website. Visit our Contact page to get in touch with us.